We are seeking a dedicated IT Operations Manager to join our international IT team. With operations across multiple sites and countries, our IT infrastructure is vital to our success and efficiency. We pride ourselves on a culture of continuous improvement, driving forward to meet challenges with innovative solutions.

Position overview:

As the IT Operations Manager for Finland, you will be responsible for overseeing and managing the IT Operations department for our Finland-based organization while playing an important role in the group wide IT team shaping the future IT Operational landscape for the entire group.

You will lead and develop a team of IT professionals, combining internal resources with external partners, to build a collaborative and proactive work environment that drives high-quality service delivery and operational excellence.

Your role will involve strategic planning, resource management, and driving IT initiatives that align with our business goals.

Key responsibilities:

• Lead and develop the IT operations team, as well as external partners, ensuring a high-quality IT delivery for 500 users, across multiple sites and countries.
• Develop and implement IT strategies that support the company’s growth and operational efficiency.
• Oversee the management and maintenance of IT infrastructure, including networks, servers, and security systems.
• Ensure robust IT security practices are in place, protecting data integrity and compliance with industry standards.
• Follow the strategic plan from the group management and contribute to the strategic development of the IT department, budget issues, and cost monitoring in the IT area.
• Emphasis on balancing internal team operations with external vendor management to ensure seamless service delivery.
  • Managing external resources are a large part of the work (server operation, backup, network, support, and hardware purchasing).
  • Specify that the role involves coordinating between internal resources and outsourced services for optimal performance.
  • Driving continuous improvement in vendor-managed services, identifying efficiencies, and elevating service quality
• Emphasize that the IT Operations Manager plays an active part in shaping group-level IT initiatives
  • We have built a common platform, so a large part of the work effort goes to consciously improving our common environment
  • Ensuring Finland’s operations are aligned with our centralized strategy.

 
Qualifications:

• Minimum 5 years of experience in leading IT operations and supporting a larger user base across multiple sites.
• Broad knowledge of IT disciplines, including networking, server administration, cybersecurity, and helpdesk support.
• Higher education in systems science, computer technology, or other relevant education. Relevant IT certifications appreciated.
• Fluent in English and Finnish, with excellent communication skills to effectively liaise with team members and stakeholders at all levels.
• Strong problem-solving skills, with the ability to diagnose and resolve complex IT issues promptly.
• A positive attitude and a commitment to continuous improvement.
• Ability to work independently and as part of a team, managing time effectively to meet deadlines and prioritize tasks.

In return, we offer a challenging and rewarding role within a supportive and dynamic environment. You’ll have opportunities for professional development and career advancement, along with a competitive salary and benefits package. Our culture values positivity, continuous improvement, and team collaboration.

Want to join our team?

This recruitment is conducted in collaboration with Barona IT Talent. Please submit your application asap or at the latest on the 8th of December. You can find the link to the application form here.

For further information, please get in touch with Sr Consultant Arja Martikainen, arja.martikainen(at)northstartalent.com